About this opportunity
Jon Renau lists this Custom Order Consultant/Advisor - Hair Replac opportunity in carlsbad, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Manager of People & Culture, Senior Human Resources Professional
Custom Order Consultant/Advisor - Hair Replacement
Overview
At Jon Renau, we offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We are looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why good things really do come from Jon Renau.
Custom Order Consultant/Advisor - Hair Replacement
Overview
At Jon Renau, we offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We are looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why good things really do come from Jon Renau.
Classification
Non-Exempt
Pay Rate : $22- $25 DOE
Benefits
Medical
Dental
Vision
Life Insurance – $25,000 Plan 100% Sponsored by Company
Long Term Disability – 100% Sponsored by the Company
Flexible Spending Account
PTO – 3 weeks per year
Holiday – 6 Paid Holidays Per Year
401K – With Employer Match available (eligibility after 90 days)
EAP – 100% Employer Sponsored
Additional: Sponsored company events, Employee discount on all Jon Renau products.
Reports To
Product Development/ Product Manager
Summary/Objective
The Hair Replacement Custom Order Consultant's primary responsibility is to maintain the quality, efficiency and standards of our custom orders and to ensure a seamless customer experience for our clients with each individual custom order.
Roles & Responsibilities
Incoming CCO & Repairs
Receives CCO & Repair and reviews order from AM/AS
Contacts client if necessary, for any additional information
Makes necessary updates and enters completed order into portal
Responsible for all portal communication with CCO processor
Completed CCO & REPAIRS
Creates estimates in Net Suite of receipt of weekly CCO email via CCO Processor
Receives all completed CCO & Repairs from CCO Processor
Notifies AM/AS of items not passing QC and or not received in shipment with a solution orientated approach.
Deliveries completed CCO orders and repairs with estimated number to AM/AS
Client Communication
Responds and partners with AM/AS on all Email, phone, and conference calls with clients regarding CCO & Repairs.
Reporting
Responsible for reviewing and analyzing NS & CCO Portal reporting based on needs of the business.
Analyze and identify was to increase CCO across all divisions
Works with CCO department to identify European hair supply
Identify repeat CCO base designs to review with Director of Sales Hair Replacement potential future stock items.
Supervisory Responsibility
N/A
Work Environment
Business casual
Physical Demands
While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.
Position Type/Expected Hours Of Work
Shifts are 7:30 – 4:00, 8:00 – 4:30, 8:30 – 5:00. Based on business/client needs.
Travel
Travel maybe required for client visits, seminars and training's.
Required Education And Experience
High School Diploma or GED required
Strong analytical and project management skills
Beauty industry experience preferred
Cosmetology License a PLUS
Highly developed, demonstrated teamwork skills
Ability to coordinate the efforts of diverse creative employees
Demonstrated ability to see big picture and provide useful input company wide
Additional Eligibility Qualifications
Excellent Verbal and written communication skills
Demonstrate organizational, self-management and time management skills to manage multiple projects and deadlines
Work Authorization/Security Clearance
Must be eligible to work in the United States of America
Other Duties
Other miscellaneous duties as assigned
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Consulting, Information Technology, and Sales
Industries
Manufacturing
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Worksite address
carlsbad, CA, 92002, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.