About this opportunity
Nesco Resource lists this Customer Account Specialist opportunity in bryan, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Temporary Order Entry And Customer Support AssistantThis temporary role provides essential order entry and customer support assistance for ARO, MPOB/IRP, Hartell, and Rotodel brands. The position focuses primarily on accurate and timely order processing, order maintenance, and administrative support to ensure smooth execution of customer support. The role works closely with Sales, Customer Service, and Operations teams to input orders, update order details, and support standard customer requests during a defined staffing period.ResponsibilitiesAccurately enter customer orders into internal systems across multiple intake channelsReview incoming orders for completeness, pricing accuracy, and required information; escalate discrepancies as neededMaintain and update orders, including quantity changes, delivery dates, cancellations, and corrections.Support standard customer inquiries related to order status, shipping information, and invoicing by following established procedures.Communicate order confirmations, acknowledgements, and updates using approved templates and processes.Partner with Sales and internal teams to ensure orders are processed according to standard work instructions.Maintain organized electronic documentation and ensure data accuracy in Oracle/CRM and related systems.Assist with basic post order activities such as returns, restocking requests, and order adjustments under defined guidelines.Adhere to service level expectations, quality standards, and confidentiality requirements.Key CompetenciesStrong attention to detail and accuracyAbility to manage repetitive, high volume order entry tasksHigh level of problem-solving skills within established guidelinesMust have excellent verbal and written communication skillsEffective organizational and time-management skillsRequirementsAssociate’s degree in business, Marketing, Supply Chain or Finance preferred3-5 years of experience in order entry, customer service, or administrative support, preferably in an industrial environment.
Worksite address
bryan, OH, 43506, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.