About this opportunity
Victoria's Secret & Co. lists this Customer Care Associate (2nd Shift) opportunity in virginia beach, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position Overview
The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
What We Offer
40% Associate Discount
Free Mental Health (EAP) benefits for you and those who live with you
Free Product
Flexible Schedule
Competitive Pay
Key Responsibilities
When assigned to the sales floor:
Drives store sales and growth by personally selling to customers
Proactively engages with customers, reads cues and responds effectively
Provides customers with the perfect bra fit by asking effective questions
Converting returns, offers and other promotions into larger sales
When assigned to the cash wrap:
Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
Reinforces customer buying decisions at checkout and encourages purchase of additional items
Recovers cash wrap selling zone and "go-backs"
When assigned to processing and replenishment:
Processes merchandise to be floor ready and maintains back room and under stock to brand standards
Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
When assigned to floorset activity:
Executes floorset proficiently
Understands and adheres to brand standards
Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
All associate roles at Victoria’s Secret are responsible for:
Driving top line store sales results and growing the business through action and productivity
Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
Taking initiative to recover and replenish merchandise, so it is available to sell
Understanding and adhering to visual merchandising brand standards
Assisting in housekeeping of sales floor and communicating maintenance issues
Keeping an awareness of, and building personal capability in, loss prevention
Reinforcing store strategy to reduce shrink
Supporting all activities related to providing a safe working environment
Understanding and demonstrating Company values
Building loyalty through our Rewards Program
This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
#J-18808-Ljbffr Victoria's Secret & Co.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.