About this opportunity
Brothers Heating, Cooling, Plumbing lists this Customer Engagement Specialist opportunity in lincolnton, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Company Name: Brothers Heating, Cooling, Plumbing Overview: Pay: $20-$22 per hour + commission
Earning potential: $25 – $35/hour on average with commission
Schedule: Wednesday through Sunday, Weekends required, typically 10:00 AM - 5:00 PM
Location: Hickory, or Lincolnton, SC Part-time and full-time opportunities available
Brother's Heating, Cooling, and Plumbing is the nation’s largest provider of residential HVAC, plumbing, and electrical services , with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.
We’re hiring Customer Engagement Specialists to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting .
You'll connect with homeowners while they shop, learn about their home-comfort needs, and introduce them to ARS heating, cooling, plumbing, energy-efficiency, and indoor air-quality solutions.
What We Offer
Hourly pay + UNCAPPED commission
Average earning potential of $20–$30/hour with commission
Weekly pay via direct deposit
Paid training
Flexible part-time and full-time opportunities
Career path into HVAC Sales Advisor roles
Work inside an established home-improvement retail environment
No door-to-door sales
No cold calling
Full-Time Employees Also Receive
Insurance available after 31 days
Low-cost medical, with options as low as $5/week
Dental and vision
HSA/FSA
401(k) with company match
Paid time off + holiday pay
Company-paid life insurance
Responsibilities: As a Retail Sales Associate, you will engage with homeowners while they shop and introduce them to Brothers heating, cooling, and home comfort solutions. This is a high-energy sales role focused on customer engagement, lead generation, and appointment setting .
Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
Generate leads and schedule free in-home consultations
Enter customer information and book appointments for ARS specialists
Represent ARS with a professional and positive in-store presence
Support in-store promotions alongside retail management and ARS team members
Qualifications: What We’re Looking For
Outgoing personality and willingness to speak with shoppers
Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
Ability to stand and walk during shifts
Weekend and some holiday availability
Reliable transportation
Clean, professional appearance representing the ARS brand
Ability to attend weekly in-office meetings
Employment is contingent on a background check in accordance with applicable law
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
Worksite address
lincolnton, NC, 28092, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.