About this opportunity
ExxonMobil USA lists this Customer Experience Association opportunity in city of canton, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Title: Customer Experience Associate
Company: ExxonMobil
Pay: $55.25/hr – $65.25/hr
Experience: No Experience Required
Eligibility: U.S. Citizens Only
Work Type: Remote | Full-Time
About the Role
ExxonMobil is seeking a customer-focused and motivated Customer Experience Associate to join our remote support team. This is an excellent opportunity for individuals looking to start their professional career, as no prior experience is required. Successful candidates will receive comprehensive training and ongoing support.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat
Provide accurate information regarding products, services, and account-related questions
Resolve customer concerns in a professional and timely manner
Document customer interactions and maintain accurate records
Escalate complex issues to the appropriate departments when necessary
Deliver a positive customer experience with every interaction
Follow company procedures and quality standards
Qualifications
U.S. citizenship required
No previous customer service experience necessary
Strong communication and interpersonal skills
Basic computer and typing proficiency
Ability to work independently in a remote environment
Excellent problem-solving and organizational abilities
Reliable internet connection and dedicated workspace
What We Offer
Competitive pay: $55.25/hr – $65.25/hr
Fully remote work-from-home opportunity
Paid training and onboarding
Career growth and development opportunities
Supportive and inclusive team culture
Comprehensive benefits package for eligible employees
Worksite address
city of canton, OH, 44706, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.