waypointjobs

DualEntry

Customer Experience (CX) / Implementations Lead

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

About DualEntry

Founded in 2024, DualEntry is one of the world’s fastest-growing AI startups.

At DualEntry, the future of finance is being written today. ERP is one of the largest fintech markets in the world ($220,000,000,000+). Yet, tens of thousands of companies are still using on-premise systems, and the industry has not seen new entrants in more than 30 years.

Our AI-native ERP lets accounting teams achieve more in less time. $5M-ARR businesses to NYSE-listed companies trust DualEntry to automate away manual data entry work with AI. We’re finally making the one-person finance team a reality and putting the pain of legacy ERPs from the 1990’s in the past.

We operate with urgency and ownership. We move fast.

Why This Role Matters Now

Since starting 18 months ago, we’ve raised $100,000,0000+ from world-class investors such as Lightspeed Venture Partners, Khosla Ventures, Contrary Ventures and Google Ventures, as well as more than 20 angel investors who’ve built, scaled, and exited some of the most impactful companies of the last decade.

We got there by moving incredibly fast and hiring an exceptionally sharp, hard-working and deeply committed team from leading tech and accounting companies — Ramp, Meta, Microsoft, Lyft, PwC, Deloitte, J.P. Morgan, Bloomberg, Sage, Xero and Intuit. And some of us don't have a fancy logo on our resume and are here for a shot to prove ourselves.

We’re a small team, growing fast with huge momentum - join early.

This is an intense, hands-on role with full ownership. We expect you to push for excellence and raise the bar.

Where you'll create impact

You’ll own end-to-end ERP implementations and long-term customer relationships

You’ll deliver best-in-class onboarding, go-live execution, and ongoing CX excellence

You’ll collaborate with founders, product, and engineering to shape the roadmap based on real customer feedback

You’ll establish and evolve implementation methodologies, processes, and operational standards

You’ll challenge the status quo of what world-class ERP customer success looks like

You’ll drive outcomes that meaningfully accelerate customer adoption and satisfaction

What sets you up for success

3–6+ years of experience in ERP implementations, ERP functional consulting, or accounting/advisory

Strong preference for an accounting or audit background (CPA or Big 4 is a major plus)

Deep understanding of ERP systems, finance workflows, and implementation best practices

You’re a customer-service extraordinaire who loves solving complex problems

You thrive in fast-moving, early-stage environments with high ownership

Expertise in Accounting, audit, ERP systems, CPA

Why you’ll thrive here

Significant equity ownership in one of the top AI companies in the world

You’re joining early and will grow with DualEntry

Your feedback shapes the product directly

High-speed culture

High-trust environment with high expectations

Ambitious mission - ERP is one of the largest B2B software markets in the world ($220bn per year), this is a once in a lifetime opportunity to build the next generation ERP in an industry that has not seen new entrants in 30+ years

Benefits & Compensation

Equity: $60,000+ USD

Base Salary: $75,000 – $150,000 USD

Contract type: B2B

Remote-first team - the fastest team you will have ever worked with

Time Off: 15 PTO days + 12 public holidays

Visa sponsorship option for relocation to NYC within 2 years

Early-stage role with high autonomy and real long-term upside

Enjoy a learning & development budget for courses, certifications, and language learning to keep growing your skills

Work where you feel most productive at co-working spaces or from your home office with support for setup, internet, and phone

Plus, wellness perks and more to make your workday even better!

We hire the best, expect the best, and give you the masterclass of your career - an archaic and huge industry like ERP only goes through a seismic shift like this once in a lifetime. It’s hard, it’s intense, and it’s the most rewarding work you’ll do this decade.

If you’re hungry, driven, and ready to build something massive, climb aboard!

At DualEntry, we believe great products come from diverse teams. We’re an equal opportunity employer,and we’re committed to a culture where everyone feels included, supported, and able to do their best work.

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

Ready for your next step?Apply on the official website
Apply on Himalayas ↗

Explore related searches

Current related jobs

Red Wine and Blue

Himalayas

General Interest Application

Remote — United States (see country and timezone requirements)

Salary not specifiedfull timeRemote

WHO THE HECK ARE WE? Red Wine & Blue is a national community of over 600,000 diverse suburban women working together to defeat extremism, one fr…

Listing expires 2026-12-04View job

Carle Health

Himalayas

Finance Systems Analyst

Remote — United States (see country and timezone requirements)

$26.41 – $44.10 per hourfull timeRemote

OverviewThe Finance Systems Analyst assists with supporting assigned finance/accounting applications for the enterprise such as costing, producti…

Listing expires 2026-12-04View job

Kyowa Kirin

Himalayas

Scientific Relations Manager

Remote — Worldwide (see timezone requirements)

Salary not specifiedfull timeRemote

OverviewWE PUSH THE BOUNDARIES OF MEDICINE. LEAPING FORWARD TO MAKE PEOPLE SMILE At Kyowa Kirin International (KKI), our purpose is to make peop…

Listing expires 2026-12-04View job

Belden, Inc

Himalayas

Solution Consultant - Cybersecurity Practice (US)

Remote — United States (see country and timezone requirements)

$125,000.00 – $160,000.00 per yearfull timeRemote

Innovation Starts With YouPropel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities…

Listing expires 2026-12-04View job