About this opportunity
Whirlpool, Inc. lists this Customer Experience Innovation Manager opportunity in benton harbor, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Whirlpool Corporation in Benton Harbor, MI is seeking a Manager, CX Innovation to modernize KitchenAid’s customer journey and shape the future of the Consumer Services Contact Center.
You will drive the integration of AI, CRM platforms, and digital self-service tools, elevate interactions, and govern SLAs while delivering data-driven insights that inform product and service improvements across the business.
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Worksite address
benton harbor, MI, 49022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.