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The Larko Group

Customer Experience Lead: Elevate Every Interaction

bartlett, IL

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About this opportunity

The Larko Group lists this Customer Experience Lead: Elevate Every Interaction opportunity in bartlett, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The Larko Group is seeking a Customer Experience Manager in Bartlett, IL to lead a team delivering high-quality service across phone, email, and live chat channels. You will develop processes to improve response times, handle returns, and ensure customer joy throughout the lifecycle.

Ideal candidates have a Bachelor’s degree, strong communication, and a proven track record in customer service or call center management, with CRM expertise and a customer-first mindset.

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Worksite address

bartlett, IL, 60103, US

Who can apply

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