About this opportunity
First Focus IT lists this Customer Experience Leader - Strategy & Insights opportunity in mascot, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
First Focus is seeking a senior leader to own the customer experience strategy across delivery teams, turning feedback into improvements that make interactions easier, faster, and more proactive. You will champion a customer-first culture, influence leaders without direct authority, and help teams deliver a Super-Green experience that keeps customers informed.
This cross-functional role reports to the Chief Experience Officer and offers flexible hybrid work, competitive salary, and growth
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Worksite address
mascot, TN, 37806, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.