About this opportunity
LHH lists this Customer Experience Specialist opportunity in falls church, va, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Customer Experience Specialist Falls Church, VA (100% Onsite)
$21–$24/hour
Ongoing Temporary Opportunity | 3 Months | Immediate Start
LHH is partnering with a well-established client in Falls Church, VA to identify a Customer Experience Specialist to join their customer-focused team. This is a great opportunity for someone who enjoys building relationships, solving problems, and providing a high level of service in a fast-paced, professional environment.
In this role, you’ll serve as a key point of contact for assigned client accounts, helping ensure questions and concerns are addressed efficiently and professionally. You’ll also partner closely with internal teams and Customer Success Managers to support client needs and create a positive overall experience.
Why You’ll Love This Opportunity
Immediate start available
Gain valuable experience supporting a Customer Success team
Collaborative and professional work environment
Potential for long-term opportunity and career growth
Competitive pay of $21–$24/hour
Schedule & Requirements
100% onsite in Falls Church, VA
Background check required
Drug screening required
Employment verification required
Education verification required upon offer
Key Responsibilities
Serve as the primary point of contact for assigned client accounts
Respond to client questions, concerns, and requests in a timely and professional manner
Deliver exceptional service while creating a positive client experience
Partner with internal teams to address client needs and provide effective solutions
Track client concerns and requests while ensuring appropriate and timely follow-up
Support Customer Success Managers in maintaining positive, long-term client relationships
Identify opportunities to enhance service and improve overall client satisfaction
Qualifications
High school diploma or equivalent required
Strong computer skills with the ability to quickly learn new software and CRM systems
Excellent customer service, communication, and problem-solving skills
Strong written and verbal communication abilities
Ability to think critically and adjust to changing priorities
Reliable, professional, and team-oriented approach
Previous experience in commercial real estate or property management is a plus, but not required
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.