Job description
About i95dev Inc.
i95dev is an innovative startup revolutionizing eCommerce through cutting-edge AI solutions. We're seeking a passionate, relationship-focused individual to join our CRM team and work directly with Fortune 500 clients and strategic enterprise partners. You'll gain hands-on experience managing high-value client relationships that directly impact our growth.
Position Overview
As a CRM Intern, you'll work with our most valuable enterprise clients and highest-potential prospects, collaborating with sales, marketing, and product teams to nurture strategic relationships and ensure exceptional client experiences.
Key Responsibilities
Client Relationship Management: Establish and maintain strong relationships with key clients through strategic communication and regular follow-ups
Client Support & Success: Respond promptly to inquiries, assist in identifying client needs, and provide tailored AI-powered eCommerce solutions
Strategic Analysis: Track client interactions, prepare performance reports, and gather feedback to enhance service offerings
Business Development: Participate in client meetings, support onboarding processes, and identify growth opportunities
Market Intelligence: Stay current with eCommerce trends and contribute to client retention strategies
Essential Requirements
Recent graduates or current students in Business Administration, Marketing, Communications, Psychology, or related fields
Exceptional verbal and written communication skills with strong interpersonal abilities
Self-motivated with ability to work independently in a remote environment
Strong analytical and organizational skills for managing multiple client relationships
Basic understanding of customer relationship management processes
Authorization to work in the US or Canada
Core Skills
Communication excellence, relationship building, problem-solving, time management, team collaboration, adaptability, conflict resolution, and emotional intelligence.
Candidates who have excelled at this position, also:
Led student organizations, sports teams, or community groups with measurable engagement outcomes
Worked in customer service roles achieving high satisfaction scores or recognition for service excellence
Volunteered in roles requiring relationship building, fundraising, or community engagement
Demonstrated conflict resolution skills through mediation, peer counseling, or team leadership
Excelled in sales, fundraising, or persuasive communication activities with quantifiable results
Navigated cross-cultural experiences or possess language skills demonstrating adaptability
Organized events, campaigns, or initiatives requiring stakeholder management and collaboration
Participated in debate, public speaking, or presentation competitions
Mentored peers, tutored students, or coached others in academic or personal development
Successfully managed multiple responsibilities while maintaining high academic performance
Work Environment & Benefits
100% remote position with flexible hours and core collaboration periods
Direct exposure to C-level executives and strategic business decisions
Potential for full-time conversion to Customer Success or Account Management roles
Performance bonuses based on client satisfaction and relationship growth metrics
Professional development opportunities and CRM certification programs
Mentorship from experienced CRM professionals
Application Process
Submit resume and cover letter highlighting relationship-building achievements, complete a client scenario assessment, and participate in a video interview demonstrating interpersonal abilities.
i95dev is committed to creating an inclusive environment where diverse perspectives drive innovation in client relationships. We encourage applications from candidates of all backgrounds who share our passion for building meaningful partnerships that transform eCommerce businesses.
Originally posted on Himalayas
Who can apply
Eligible countries: Canada, United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC-4, UTC-3.5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.