About this opportunity
Hope's Global Getaways lists this Customer Relationship Specialist opportunity in lubbock, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About the job Customer Relationship Specialist
Position Overview
We are currently expanding our remote team and seeking proactive, relationship-focused professionals to join us as Customer Relationship Specialists within our travel services division.
In this role, you will act as a trusted client partner - guiding individuals and families through planning, booking, and managing customized travel experiences. Your primary focus will be strengthening client relationships, ensuring satisfaction, and delivering consistent, high-quality service throughout the entire travel journey.
This is an ideal opportunity for individuals who excel in customer engagement, enjoy consultative support, and want flexibility in a remote work environment. Training and certification are provided. Multiple openings available.
Key Responsibilities
Serve as the main point of contact for clients travel needs
Build and nurture long-term client relationships
Coordinate flights, accommodations, cruises, tours, and vacation packages
Provide personalized travel recommendations based on client preferences and budgets
Manage booking confirmations, itinerary adjustments, and travel updates
Respond promptly to inquiries and resolve concerns professionally
Maintain accurate client profiles and booking documentation
Stay informed on destination updates, travel trends, and supplier promotions
Qualifications Strong interpersonal and relationship-building skills
Excellent written and verbal communication abilities
Customer service, sales, or account management experience preferred
Highly organized with strong attention to detail
Comfortable working across multiple online systems
Self-motivated and able to work independently in a remote setting
Reliable internet connection and home office setup
Must be 18+ years old
Must reside in an eligible hiring region
Compensation & Structure Remote independent contractor opportunity
Flexible scheduling options (part-time or full-time)
No cap on earning potential
Ongoing professional development and mentorship
Why This Opportunity? Work-from-home flexibility
Comprehensive training and certification included
Access to travel industry partnerships and booking platforms
Travel discounts and exclusive perks
Growth path into leadership and advanced advisory roles
Worksite address
lubbock, TX, 79430, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.