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Job description
We're Hiring!Our growing State Farm agency is looking for a Customer Relations Specialist who enjoys helping people and providing exceptional customer service. This position is ideal for someone who enjoys building relationships, solving problems, staying organized, and creating a positive customer experience. Insurance experience is helpful but not required. We are willing to train the right candidate.Responsibilities:Assist customers with policy questions and account changesProvide excellent customer service by phone, email, and in personMaintain accurate customer recordsSupport agency operations and administrative processesFollow up on customer requests and service needsBuild positive long-term relationships with clientsQualifications:Strong customer service mindsetExcellent communication skillsOrganized and detail-orientedProfessional and dependableAble to work effectively in a team environmentBilingual skills are welcomed but not requiredWhat We Offer:Competitive compensationPaid trainingStable and supportive work environmentProfessional growth opportunitiesEstablished client baseTeam-oriented cultureCompensation: $23.00 - $26.00 per hourAbout Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.Our office is located in Diamond Bar.Additional languages spoken: Spanish, Cantonese, and MandarinIf you want a career, not a job, then we encourage you to apply.State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Worksite address
chino hills, CA, 91709, US
Who can apply
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