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Brad Carpenter - State Farm Agent

Customer Retention Specialist - State Farm Agent Team Member

massillon, OH

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Job description

Responsive RecruiterAre you organized, customer-focused, and motivated to grow your career in the insurance industry? Our State Farm Agency is looking for a dependable Account Manager to help support our growing team and provide excellent service to our customers. In this role you will build relationships with clients, assist with policy changes, answer coverage questions, and help identify opportunities to better serve our customers. If you enjoy helping people, staying organized, and working in a fast-paced environment, we'd love to meet you.ResponsibilitiesProvide prompt, friendly customer service to clients.Assist customers with policy changes, billing questions, and coverage explanationsReview existing accounts and identify opportunities to better protect customersMaintain accurate documentation in the agency management systemFollow up with customers to ensure satisfaction and retentionSupport the sale team with customer relationship management.QualificationsStrong communication and customer service skillsHighly organized and detail-orientedAbility to multitask and manage multiple client accountsComfortable using computer systems and agency softwareProperty & Casualty license preferred (or willingness to obtain)Life and Health license preferred (or willingness to obtain)Previous insurance or customer service experience is a plusIf you enjoy helping people and want to be part of a team that makes a difference in the community, we encourage you to apply. This position is ideal for someone with prior insurance agency, banking, or financial services experience. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation $40,000.00 - $60,000.00 per year included commissions/bonuses Compensation: $40,000.00 - $60,000.00 per yearAre You Driven & Ambitious?We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.If You Want a Career, Not a Job, Then We Encourage You to ApplyState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Worksite address

massillon, OH, 44647, US

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