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L.L.Bean

Customer Service Agent

bangor, ME

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About this opportunity

L.L.Bean lists this Customer Service Agent opportunity in bangor, Maine. Review the employer’s description below for duties, qualifications and application requirements.

Job description

L.L.Bean is seeking Customer Service Home Agents to support our loyal retail customers from the comfort of home. In this remote role, you’ll handle inbound calls, chat, and email to answer product questions, place and track orders, process returns, and resolve issues with warmth and accuracy. You’ll use L.L.Bean’s systems and knowledge base to research solutions, document interactions, and follow up to ensure satisfaction. Ideal candidates are tech-comfortable, clear communicators who thrive in a fast-paced, seasonal environment and embody L.L.Bean’s customer-first, outdoors-loving culture and commitment to integrity, teamwork, and community.

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