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Job description
Overview
About the Role We’re looking for detail-oriented Customer Service Agents to support Task Buddie’s growing client base. In this role, you’ll be the first point of contact for our clients, ensuring their questions are answered, issues resolved, and needs fully supported. Your focus will be on building positive relationships and delivering reliable, professional service.
What You’ll Do
Respond to client inquiries via phone, email, and chat in a timely manner
Troubleshoot and resolve client concerns with professionalism and accuracy
Collaborate with internal teams to escalate and resolve issues quickly
Track client interactions and feedback to help improve service quality
Maintain a high level of professionalism in all communications
What You Bring
Prior customer service experience preferred but not required
Excellent written and verbal communication skills
Ability to multitask and prioritize effectively
Self-motivated and comfortable working remotely
What You’ll Get
Competitive hourly salary based on experience
Full training and ongoing support to ensure success
A professional, team-oriented environment
Seniority level
Entry level
Employment type
Full-time
Job function
Sales, General Business, and Education
Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
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Worksite address
chicago, IL, 60601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.