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TSG - The Sheridan Group

Customer Service Assistant

enfield, NH

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Job description

TSG – The Sheridan Group seeks a Customer Service Assistant to support a boutique strategic communications and public affairs firm in Washington, DC. In this role, you’ll be a frontline contact for clients and partners, handling inquiries, scheduling, and day-to-day coordination for high-impact advocacy campaigns. You will maintain records, prepare meeting materials, and support senior staff with responsive, detail-oriented service. Ideal candidates are organized communicators who thrive in a fast-paced, collaborative environment and are motivated by work at the intersection of policy, politics, and media.

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