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WHSmith North America

Customer Service Associate At the Northwest Florida Beaches International Airport!

panama city, FL

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About this opportunity

WHSmith North America lists this Customer Service Associate At the Northwest Florida Beaches International Airport! opportunity in panama city, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Pay:

$17.00 per hour

Job description:

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion.

Location: Northwest Florida Beaches International Airport (ECP)

Schedule: Weekend availability required

Pay:

$17.00/hr.

Benefits

* Medical, Dental, and Vision Insurance

* Employer-Paid Life Insurance

* Disability Insurance

* Paid Time Off

* Paid Parental Leave

* 401(k) with company match

* Employee Discount

Job Responsibilities

* Deliver exceptional customer service by greeting and assisting customers in a courteous, professional manner.

* Drive sales through product knowledge, suggestive selling, and add-on recommendations.

* Maintain knowledge of store merchandise, with product assortment varying by location.

* Support visual merchandising and ensure the sales floor is clean, organized, and well-stocked.

* Receive, replenish, and maintain inventory to ensure merchandise availability.

* Assist with inventory counts, stock management, and merchandise markdowns as needed.

* Perform Keyholder responsibilities, including securing and closing the store when assigned (Keyholders do not open the store).

* Perform other duties as assigned to support store operations.

* CSA's may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store - they may not open the store

* Other duties may be assigned

Job Requirements

* 1 year + retail sales and/or cash handling experience

* Excellent communication and people skills

* Ability to multitask and problem solve

* TAM Card may be required depending upon location

* Additional Security clearance may be required depending upon location

* Satisfactory Criminal Background Check and Drug Testing May be required depending upon location

Additional Requirements

* Limited sitting

* Frequent standing, walking, climbing, crouching, bending, pushing, or pulling

* Normal or corrected vision and hearing

* Can distinguish varying or specific colors, patterns, or materials to assist customers

* Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures

* Typically, indoors

* Typically, in a consistent temperature

* Use of fine motor hand functions

* Lift 0-60 lbs with or without reasonable accommodation

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.

Job Types: Full-time, Part-time

Work Location: In person

Who can apply

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