About this opportunity
Talentify lists this Customer Service Associate opportunity in sanford, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
Join our team as a Customer Service Associate (CSA) and be the welcoming face of our facility. As a CSA, you will provide exceptional customer service to both our members and potential members, ensuring a positive and engaging experience. Your role will include giving facility tours, handling sign-ups, answering phone inquiries, and providing coverage in our Kid's Center.
Responsibilities
Customer Service: Provide friendly and efficient customer service to members and potential members, addressing their needs and inquiries.
Sign-Ups and Tours: Assist with member sign-ups and conduct facility tours to showcase our amenities and services.
Phone Support: Answer phone calls professionally, providing information and assistance to callers.
Kid's Center Coverage: Provide coverage in our Kid's Center, ensuring a safe and engaging environment for children.
Administrative Duties: Perform administrative tasks related to member registration, data entry, and maintaining accurate records.
Community Engagement: Engage with the community to promote our facility and services, building positive relationships with members and potential members.
Qualifications
Customer Service Experience: Previous experience in customer service is preferred, demonstrating excellent interpersonal and communication skills.
Skills:
Strong verbal and written communication skills
Friendly and approachable demeanor
Ability to multitask and manage time effectively
Proficiency in using computers and office software
Attitude:
Positive and enthusiastic attitude
Commitment to providing excellent customer service
Willingness to learn and adapt to new tasks
Working Conditions
Environment: Primary office and facility environment.
Physical Activity:
Ability to stand, walk, and sit for extended periods.
Ability to lift and carry up to 20 pounds occasionally.
Hours: Ability to work flexible hours, including weekends and holidays, as needed.
Customer Service Experience: Previous experience in customer service is preferred, demonstrating excellent interpersonal and communication skills.
Skills:
Strong verbal and written communication skills
Friendly and approachable demeanor
Ability to multitask and manage time effectively
Proficiency in using computers and office software
Attitude:
Positive and enthusiastic attitude
Commitment to providing excellent customer service
Willingness to learn and adapt to new tasks
Working Conditions
Environment: Primary office and facility environment.
Physical Activity:
Ability to stand, walk, and sit for extended periods.
Ability to lift and carry up to 20 pounds occasionally.
Hours: Ability to work flexible hours, including weekends and holidays, as needed.
Customer Service: Provide friendly and efficient customer service to members and potential members, addressing their needs and inquiries.
Sign-Ups and Tours: Assist with member sign-ups and conduct facility tours to showcase our amenities and services.
Phone Support: Answer phone calls professionally, providing information and assistance to callers.
Kid's Center Coverage: Provide coverage in our Kid's Center, ensuring a safe and engaging environment for children.
Administrative Duties: Perform administrative tasks related to member registration, data entry, and maintaining accurate records.
Community Engagement: Engage with the community to promote our facility and services, building positive relationships with members and potential members.
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Worksite address
sanford, NC, 27330, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.