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CBE Companies

Customer Service/Collection Agent - HVC 04.06.2026 CF

cedar falls, IA

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Job description

Job OpportunityNOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY YOU BY.Now is the time to take THE NEXT STEP and come to CBE for a career.You could start as a Customer Service/Collections Agent as soon as Monday, April 6th, 2026.FLEXIBLE SCHEDULES AVAILABLE: Full-timeFull-time (40hr) flexible weekday schedule with 1 required night until 8pmIn-Office Environment, Competitive Pay, Benefits AND you can earn Commission!CBE provides 3 weeks paid training and supports you every step of the way!Strong Belief in Promote from Within (Your New Career is up to you)Apply TODAY!Purpose of the PositionAs a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.At least 18 years of ageHigh School Diploma or GED9+ months of work history (customer service experience preferred)Computer and typing skills requiredExcellent attendanceSelf-starter with great attention to detailCustomer service mindsetStrong communication, persuasion, and negotiation skillsAbility to handle multiple tasks simultaneouslyStrong work ethicA competitive spirit, an unrelenting drive to be the bestAbility to learn new information and integrate processesAchieve schedule adherence and compliance expectationsMeet productivity and call quality standards as set by the companyProblem solving skills & ability to recommend solutionsAdditional InformationTraining: CBE provides 3 weeks of paid training, no call center experience necessary!Compensation: $14.00 - $15.00 + per hour plus commissions.Location: Positions will be located in our Cedar Falls office.This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background check and drug testing required.

Worksite address

cedar falls, IA, 50613, US

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