About this opportunity
Hulsing Enterprises lists this Customer Service Lead - Earth Fare Boone opportunity in boone, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Details: Level: Experienced, Job Location: Earth Fare Boone - Boone, NC 28607, Position Type: Part Time, Education Level: None, Salary Range: $13.00 - $17.50 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Grocery, Earth Fare Team Members
At Earth Fare Our Team Members ensure that our customers’ visit to our store is fulfilling, having had all their questions answered and their shopping needs met. We hope that each customer leaves with a sense of having experienced community, knowing that we are excited to see them again soon.
Earth Fare’s Mission is helping people live healthy lives. Our Team Members guide our customers to select not only healthy food they can trust, but products for wellbeing and the household that are held to the same high standards as all of the food on our shelves.
Customer Service Lead (Bookkeeper)
Contributions
Customer Service
Greet customers warmly, address their needs, and answer questions about products and store policies.
Transaction Processing
Efficiently operate the POS system to process purchases, returns, and exchanges accurately.
Handle various forms of payment including cash, credit/debit cards, and digital payments.
Promotions and Discounts
Apply promotional codes and discounts accurately, and inform customers about ongoing sales and special offers.
Bagging and Packing
Ensure items are bagged properly to prevent damage, using environmentally friendly practices in line with EarthFare’s commitment to sustainability.
Cash Handling
Maintain accurate cash drawers, manage cash flow, and ensure all transactions are balanced at the end of each shift.
Product Knowledge
Stay informed about the natural and organic products sold in the store to assist customers effectively.
Bookkeeping
Responsible for reconciliation and recording of cash register drawers and daily balancing of the Cash Office.
Communication of cash or paperwork discrepancies, security issues, or customer service opportunities to the Front End Team Leader.
Prepares daily bank deposits and change orders and prepares all cash office paperwork.
Training
Coaches and trains cashiers on the standard operating procedures for the department.
Required Knowledge and Experience
Previous cash handling and customer service experience required.
Previous bookkeeping experience preferred.
Earth Fare experience preferred.
Environmental Conditions & Physical Demands
Lifting: Up to 10 pounds occasionally (e.g., small grocery items, cash register supplies)
Reaching: Frequent reaching at waist level; occasional reaching above shoulder level (e.g., grabbing items from behind the counter)
Standing: Prolonged periods (e.g., standing at the cash register for a shift)
Pulling/Pushing: Minimal; occasional pushing of small carts or bins with light items
Why Work for Earth Fare?
Great Benefits
Health, Vision, and Dental Insurance for full-time employees
401k and Retirement Planning
Paid Time Off
20% Store Discount and discounted hot bar and salad bar
Flexible Scheduling
Supportive Working Environment: Our Team Members and Leadership work together to co-create a working environment where each person’s unique traits and talents are valued. We believe that every person’s role is important and that clear communication and respect for one another are paramount to shaping our experience at work each day.
Opportunities for Growth: Empowering and developing our Team Members is integral to our company values. We ensure that each person has the support, tools, and knowledge to master their current roles. We encourage our Team Members to express interest in learning new skills and pursuing opportunities for advancement.
Community Relationships: We encourage our Team Members to cultivate community relationships that will positively impact our neighbors, partners, and the environment. We do this through a conscious effort to partner with outside organizations and host supportive community events.
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Worksite address
boone, NC, 28607, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.