waypointjobs

Grainger

Customer Service Learning Architect

lake forest, IL

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About this opportunity

Grainger lists this Customer Service Learning Architect opportunity in lake forest, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Grainger in Lake Forest, IL, is seeking a Customer Service Learning Development Consultant to design and deliver innovative learning solutions across onboarding, team member enrichment, and cross-functional training deployments.

You will partner with business leaders to define outcomes, develop content for in-person, virtual, and eLearning delivery, and measure impact on metrics like First Contact Resolution and Average Handle Time.

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Worksite address

lake forest, IL, 60045, US

Who can apply

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