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InterAction24

Customer Service & Office Support Specialist

sumter, SC

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Job description

Customer Service & Office Support SpecialistInterAction24 is partnering with a growing company in Hollywood, FL to hire a Customer Service & Office Support Specialist for a full-time, direct hire opportunity. This is a stable, long-term role within a small, fast-paced office environment. The ideal candidate is detail-oriented, reliable, and comfortable handling a mix of customer service, data entry, and administrative responsibilities. If you're someone who enjoys structure, consistency, and being part of a tight-knit team — this is a great opportunity.Key ResponsibilitiesHandle inbound customer inquiries via phone and email (orders, shipments, product availability)Enter and process customer orders, purchase orders, and inventory data accuratelyResolve customer issues and follow up to ensure completionMaintain organized customer and vendor recordsSupport the sales team with order tracking and communicationDraft professional emails and internal correspondenceAssist with general office duties (filing, scheduling, documentation)RequirementsBilingual (English / Spanish) required2+ years of experience in customer service, data entry, or office supportProficiency in Microsoft Office (Excel, Word, Outlook)Strong attention to detail and accuracyComfortable speaking with customers (phone interaction ~20–30% of role)Strong written and verbal communication skillsReliable and professional with a strong work ethicPreferred (Nice to Have)Experience in wholesale, distribution, or logistics environmentsExperience working in a small office settingWhy JoinFull-time, stable position (not contract)Benefits includedConsistent Monday–Friday scheduleOpportunity to grow within the companyIf you're looking for a stable role where you can contribute and grow, we'd love to hear from you. Compensation: $18.00 - $24.00 per hour

Worksite address

sumter, SC, 29150, US

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