About this opportunity
Tasc Performance lists this Customer Service/Operations Associate opportunity in new orleans, Louisiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Customer Service/Operations AssociateElmwood, Louisiana (This is not a remote position)The CompanyBorn from a deep love of sport and an unrelenting pursuit of changing the activewear market, our family-founded company has always focused on better: better fabrics, better experiences, better relationships, and better manufacturing.After 15 years of growth, tasc has built strong brand awareness and an effective omni-channel distribution strategy of 1,000+ high-quality wholesale accounts, 4 brand stores, and a robust ecomm presence. From this solid foundation, the company is making significant investments to build and further accelerate growth in all channels by providing excellent customer service and operational efficiency. This is the perfect opportunity for someone who loves working in a fun environment, appreciates a service mindset and team culture, and is looking to expand their career.tasc is searching for an experienced and detail-oriented Customer Service/Operations Associate. The right candidate will be reliable, work quickly while providing excellent work output, and have a customer-first mentality.Who Should ApplyAs tasc's Customer Service Associate, you will need to be well organized, comfortable with learning web-based software systems such as Shopify, NetSuite and RepSpark, can multi-task and have proper phone etiquette. You will need to be able to troubleshoot and resolve any issues that arise to help our loyal customer base. You will have a seasoned and talented team working alongside you to assist in your success.What You'll DoManage incoming callsAssist with the placement and processing of orders, refunds/exchangesApproving B2B customer ordersKeeping customers and Sales representatives up to date on the status of their ordersProviding customer support via emailOnline customer supportInvoicing of daily ordersLight warehouse/order processing on occasionOther duties and responsibilities as assigned and directedRequirements:Associates degree or higher. Relevant work experience to be considered as a substitute for degreePrevious experience in customer service and/or B2B operationsSelf-motivatedProfessional and polite attitudeTime management skillsGeneral computer skillsLocation: 6140 Jefferson Hwy, Elmwood, LA 70123
Worksite address
new orleans, LA, 70123, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.