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Robert Half

Customer Service / Operations Manager Job in North Brunswick, NJ | Robert Half

north brunswick, NJ

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Job description

Job TitleBenefits:MedicalDentalVision401kPaid time offResponsibilitiesOversee day-to-day customer service operations and ensure high-quality support deliveryManage, coach, and develop a team of customer service representativesImplement and improve processes to enhance efficiency and customer experienceMonitor KPIs, analyze performance metrics, and drive continuous improvementCollaborate cross-functionally with sales, logistics, and finance teamsResolve escalated customer issues in a timely mannerEnsure compliance with company policies and operational procedures

Worksite address

north brunswick, NJ, 08902, US

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