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Job description
Customer Service – Order Entry SpecialistHillsboro Title Company is a full-service title insurance agency that handles both residential and commercial transactions. We are looking for a Customer Support Specialist who thrives in a fast-paced, detail-oriented environment. This role plays a key part in supporting our title officers, ensuring the smooth processing of title orders, and providing outstanding customer service.Key Responsibilities· Assist title officers in maintaining a high level of customer service while processing title orders· Accurately enter title order details from contracts, lenders, surveyors, and other sources· Open new title orders and prepare files for searching· Perform file organization, both manual and electronic filing· Retrieve, scan, and email documents· Assist walk-in customers with ordering title search orders· Update title searches and place back-up documents in title files· Support title officers and respond to internal requests from closing offices· Resolve customer inquiries or direct them to the appropriate team members· Maintain a strong customer service mindset while managing administrative tasks· Perform other administrative duties as neededQualifications· Excellent customer service and communication skills· Strong data entry abilities with high accuracy· Proficiency with Microsoft Office (Word, Excel, Outlook)· Strong organizational and time management skills· Ability to prioritize multiple tasks and adapt to shifting needs· Analytical and problem-solving mindset· A team-oriented attitude and a willingness to help wherever neededEducation and Experience· High School Diploma· Title License preferred, but not requiredBenefits· Company offers a full package of benefits to include medical, dental, vision, term life, short-term disability, paid and sick time off, and a 401(k)-retirement plan with matching.For consideration, please submit your resume to
Worksite address
hillsboro, OR, 97123, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.