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Vaco by Highspring

Customer Service/Order Entry Specialist

huntington beach, CA

Check who can apply and the requirements below before continuing.

About this opportunity

Vaco by Highspring lists this Customer Service/Order Entry Specialist opportunity in huntington beach, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Customer Service / Order Entry Specialist (Onsite - Full Time)

Location: Huntington Beach, CA

Schedule: Monday-Friday, 7:30 AM-4:00 PM (occasional Saturdays during peak season)

What You’ll Do:

Process customer orders with accuracy and attention to detail

Provide customer support and manage order inquiries via ticketing system

Track shipments and order statuses; communicate updates to customers and internal teams

Collaborate with warehouse and shipping teams to ensure timely fulfillment

Maintain freight rate data and order tracking in Google Sheets and Excel

Support order processing through ShipStation and SAGE (ERP system)

What We’re Looking For:

At least 1 year of experience in order entry, customer service, or e-commerce order fulfillment

Background in the consumer goods industry preferred

Comfortable working in‑office and stepping into the warehouse as needed

Strong communicator who’s not afraid to speak up and ask questions

Tech‑minded with excellent attention to detail and ability to follow SOPs

Experience with freight rates a plus

Why You’ll Love It:

Join a tight‑knit 3‑person team that values communication and collaboration

Be part of a fast‑moving, growing company with a busy and exciting holiday season

Gain exposure to multiple areas of operations—from order processing to logistics

Base pay range

$24.00/hr - $26.00/hr

Seniority level

Entry level

Employment type

Full‑time

Job function

Customer Service

Industries

Manufacturing

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

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Worksite address

huntington beach, CA, 92615, US

Who can apply

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