This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Job TitleJob TitleJob DescriptionRespond to a high volume of patient inquiries via phone, mail, and electronic messaging regarding a wide range of billing and account-related issues. Research and resolve patient billing inquiries by working with insurance companies, third-party payers, and other external contacts. Communicate findings accurately and promptly to patients and guarantors. Collect outstanding balances and update patient demographic and insurance information during patient interactions. Verify insurance eligibility using payer websites, available technologies, and direct communication with insurance companies. Understand and apply hospital and professional billing practices, including reading and interpreting Explanation of Benefits (EOBs), billing commercial and government payers, resolving claim denials, and assisting patients with coordination of benefits (COB) and other insurance-related issues. Respond to complex patient and guarantor concerns, including payer denials, coding questions, secondary billing, coordination of benefits, and verification of copays, coinsurance, and deductibles.
Worksite address
westwood, MA, 02090, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.