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Browning

Customer Service Processor, Grade 4

arnold, MO

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About this opportunity

Browning lists this Customer Service Processor, Grade 4 opportunity in arnold, Missouri. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Service ProcessorThe Browning Service and Distribution Center located in Arnold, Missouri, is searching for a full-time Service Processor to join our team and provide top-notch service to our customers.The duties performed in this position involve:Work safely with firearms daily.Lifting/moving 8-12 lb cartons frequently, 15 -70 lb cartons regularly and 70-125lb cartons (with assistance from others or material handling equipment) occasionally in a work dayObtaining and processing informationInteracting with computersCommunicating with Supervisors and PeersIdentifying Objects, Actions, and EventsHandling and moving objectsMonitor processes, materials, or surroundingsOrganizing, planning, and prioritizing workPerforming general physical activitiesDocumenting/Recording Information accurately and in compliance with all regulatory agencies.Essential Job Duties Include The Following:Open, inspect, document and package service returnsAccurately identify serial numbered items and enter them into computer systemsAccurately enter customer information into computer systems in compliance with regulatory agency requirementsMaking sure all firearms are not loaded and are flagged appropriately in compliance with Safe Firearm Handling ProceduresReceiving of small package deliveries and mail for all departments, checking for damage and suspicious packages/mailExamine shipment contents and compare with manifests, invoices, and customer letters to verify accuracyConfer or correspond with leadership to rectify problems, such as damages, shortages, or nonconformance to specificationsDeliver or route materials appropriately using hand truck, conveyor, or carts/racks or notify others of deliveriesRequisition and store shipping materials and supplies to maintain inventory of stockAssist others in processing of customer returns as directedInspecting of completed repairs for quality, accuracy and packaging for return shipmentDaily cleaning and maintaining of work station and departmentCompetency Skills And Abilities Include:Excellent written and verbal communication skills.Ability to foster and maintain relationships.Ability to thrive in a fast-paced and high-pressure environment.Willingness to work independently and as part of a team.Adjusting actions in response to others' actionsBeing aware of others' reactionsActively looking for ways to help peopleEducation/Experience:High School diploma, GED, or equivalentTwo (2) years of experience in logistics and shippingTalking to others to convey information effectivelyUnderstanding written sentences and paragraphs in work-related documentsMonitoring/Assessing performance of yourself to make improvements or take corrective action

Worksite address

arnold, MO, 63010, US

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