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SmartRecruiters, Inc.

Customer Service Rep(05848) - 1506 Montclair Road

springdale, AL

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Job description

Full-time

Job Category Org: Store Customer Service Rep

Job Description

Love dealing with people but not making food? We've got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Dominos customers as the first responder. Bring your personality!

Daily Routine:

Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance

Take customer orders (in-person or over the phone) working with our technology and Point of Sales System

Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store

Create a great drive up and curbside experience by keeping the store front clean and executing our contactless experience safely

Take ownership of customer concerns and work with management to WOW them!

Ensure orders are organized, accurate and up to standards! You are also the last chance we have to impress!

Necessary Skills: Ability to multi-task/work efficiently under pressure

Ability to work in a fast-paced environment - Handle the Rush

Effective communication with team members and customers

Understand safe food handling, food storage and sanitation

Ability to work nights and weekends

Excellent customer service skills and basic math

Ability to take direction from management

*Must be 16 years of age or older to be considered and be able to pass a background check meeting or exceeding Domino's standards.

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