About this opportunity
ID Logistics lists this Customer Service Rep- Warehouse opportunity in penns grove, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Customer Service RepresentativeCarries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with customers and on-site management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing. The position requires positive interpersonal skills including effective verbal and written communication skills.Responsibilities:Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors.Processing billing and invoicing with tight turnaround times and attention to detail.Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management.Daily effective communication (email, phone, or in-person) with customers and internal team members and management.Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.Follow corporate and site-specific Good Manufacturing Practices and assist in enforcing them when necessary.Observe all company safety rules and assist in enforcement as appropriate.Other duties as assigned.Benefits:Medical, Dental, Vision401K with matching programSTD, LTDVacation and sick timeFriendly and Open-Door cultureSchedule: M-F 3:30pm- 12:00amHourly Rate: $20.00 +$1.00 2nd Shift DifferentialThis position is designated as safety-sensitive, meaning performance directly affects the safety of the employee and others, including the general public. Safety of our associates has always been Our #1 priority.High School Diploma or GED; or equivalent combination of experience and education; bachelor's degree in business or similar discipline preferred.3 years' verifiable customer service experience, experience in a warehouse setting preferred.Strong written and verbal communication skillsOutstanding computer and data entry skillsProficient in Microsoft Office suite
Worksite address
penns grove, NJ, 08069, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.