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CFS

Customer Service Repesentative

columbus, OH

Check who can apply and the requirements below before continuing.

About this opportunity

CFS lists this Customer Service Repesentative opportunity in columbus, Ohio. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Customer Service Representative

Client in the industrial manufacturing industry is seeking a Customer Service Representative to support customer inquiries, issue resolution, and direct order entry.

Salary is $41-$47k, DOE

ABOUT OUR CLIENT

Established manufacturer serving customers across a wide range of industrial markets

Produces specialized solutions designed for reliability and performance

Works with customers to address unique application and product needs

Offers a collaborative team environment with strong cross-functional support as the Customer Service Representative

Opportunity to build customer relationships while supporting a hands-on product line

RESPONSIBILITIES OF THE CUSTOMER SERVICE REPRESENTATIVE

The Customer Service Representative will engage with customers by phone, email, and online chat to answer product and order-related questions

The Customer Service Representative resolve customer concerns and coordinate next steps with internal teams

Enter customer orders accurately and maintain supporting information

Partner with accounts and inside sales to provide timely, responsive service

PREFERRED QUALIFICATIONS FOR THE CUSTOMER SERVICE REPRESENTATIVE

Prior customer service experience required

Direct order entry experience required

Strong written and verbal communication skills

Salary is $41-$47k, DOE

Worksite address

columbus, OH, 43224, US

Who can apply

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