About this opportunity
Triad Therapy Mental Health Center lists this Customer Service Representative opportunity in asheboro, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
A Customer Service Representative (CSR) is a professional who interacts with customers to handle inquiries, resolve complaints, process orders, and provide information about a company’s products or services. They help ensure customer satisfaction by delivering friendly, efficient, and professional support through phone calls, emails, chats, or face-to-face communication.
Customer Service Representative ResponsibilitiesResponding to customer questions and concerns
Resolving product or service issues
Processing orders, returns, and refunds
Maintaining accurate customer records
Providing product and service information
Escalating complex problems to supervisors
Following up with customers to ensure satisfaction
Key SkillsExcellent communication skills
Problem-solving abilities
Patience and empathy
Active listening
Time management
Computer and data entry skills
Ability to work under pressure
Short Professional DescriptionCustomer Service Representative with strong communication and interpersonal skills, dedicated to assisting customers, resolving issues efficiently, and delivering excellent customer experiences.Resume ExampleMotivated and customer-focused Customer Service Representative experienced in handling customer inquiries, resolving complaints, and providing high-quality support to improve customer satisfaction and company success.
Worksite address
asheboro, NC, 27204, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.