About this opportunity
CaroTrans lists this Customer Service Representative opportunity in baltimore, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Customer Service Representative
Location: Baltimore, MD
Job Type: Full Time
Company: Carotrans
Join Our Team at Carotrans Baltimore!
About Us:
Carotrans is a leading global NVOCC (Non-Vessel Operating Common Carrier) dedicated to providing reliable and efficient ocean freight solutions. Our Baltimore team is looking for a motivated and detail-oriented Customer Service Representative to join our growing organization.
Key Responsibilities
* Provide exceptional customer service to clients via phone and email.
* Assist customers with booking shipments, tracking freight, and resolving inquiries.
* Coordinate with internal teams and overseas partners to ensure smooth cargo movement.
* Process and manage shipping documentation, including Bill of Lading, arrival notices, etc.
* Maintain strong relationships with customers by providing timely updates and solutions.
* Identify opportunities to improve customer satisfaction and operational efficiency.
Qualifications
* Strong communication and problem-solving skills.
* Ability to multitask in a fast-paced environment.
* Proficiency in Microsoft Office (Excel, Word, Outlook)
* Detail-oriented with excellent organizational skills.
Why Join our Team?
* Competitive salary and benefits package.
* Opportunity for a career growth with a global logistics leader.
* Collaborative and supportive team environment.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.