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The Planet Group

Customer Service Representative

boise, ID

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About this opportunity

The Planet Group lists this Customer Service Representative opportunity in boise, Idaho. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Description

Apply below after reading through all the details and supporting information regarding this job opportunity.

The day-to-day operations include, but are not limited to the following:

Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer

service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner.

Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions

Responsible to achieve customer service metrics and satisfaction levels

Ensure all service orders are xhqgsiq complete and entered into system

Promotes/explains company initiatives, programs, and processes to customers, and obtains appropriate information from customers (ACH, ebilling, conservation, etc.).

Worksite address

boise, ID, 83708, US

Who can apply

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