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Staffmark Group

Customer Service Representative

carson, CA

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Job description

Now hiring for a Customer Service Representative

Location: Carson, CA

Pay Rate: $22.00 - $23.00 per hour

8 AM - 4:30 PM

If You Can Juggle Calls, Chat, and Coffee-We're Impressed. Apply now!

Responsibilities:

Do inbound and outbound calls and assist customers with questions, orders, and issues

Handle emails and live chats with a helpful, can-do attitude

Troubleshoot problems and find fast, friendly solutions

Document all customer interactions clearly and accurately in the system

Stay up to date on product knowledge, services, and system updates

Escalate complex issues to supervisors when needed

Follow up on customer concerns to ensure satisfaction

Meet daily performance goals for call volume, resolution time, and quality

Collaborate with teammates to keep things running smoothly

Represent the company with professionalism and positivity-every time

Requirements:

High school diploma or GED required

Previous customer service or call center experience is a plus

Clear communication skills-both spoken and written

Patience, empathy, and a calm presence under pressure

Tech-savvy: able to navigate computer systems and multitask

Reliable, punctual, and ready to show up for your team

Great listening skills and a solution-first mindset

Able to work in a fast-paced, team-driven environment

A positive attitude and a desire to help people-every single day

"Enjoyed working here. Professional and great people to work with. Pay is decent and employment opportunities are a great fit. Most enjoyable is the flexibility." - Staffmark, Customer Service Representative.

If you've got the voice, the patience, and the people skills, we've got the customer service jobs. Local companies count on us to find rockstars who can solve problems and bring the good vibes.

Perks You'll Love:

Competitive weekly pay - because great service deserves it

Good benefits - medical, dental, vision

401(k) option - plan for the future

Referral bonuses - get rewarded for bringing friends

You'll Be Great If You:

Love talking to people and solving problems

Have a positive, "let me help you" attitude

Can juggle calls, emails, and chats like a pro

Stay patient and professional, no matter the situation

Know your way around a computer and pick up systems fast

Bring your skills, bring your smile-just don't forget to apply today!

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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