About this opportunity
Specialized Recruiting Group - York County / South Charlotte lists this Customer Service Representative opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Customer Service Representative
Charlotte, NC
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
Full-Time | Monday-Friday | 100% Onsite
Pay:
$18.00-$22.00/hour (Based on Experience)
A leading distributor and supplier in the building products industry is seeking a Customer Service Representative to join its Charlotte team. This position is ideal for someone who is customer-focused, detail-oriented, and enjoys working in a fast-paced environment. Candidates with experience in cabinetry, kitchen & bath products, building materials, or related industries are highly encouraged to apply.
Key Responsibilities
Provide exceptional customer service by responding to customer inquiries, processing orders, and resolving concerns in a timely manner
Answer incoming calls from customers regarding orders, pricing, and product information
Prepare and provide sales quotes to customers
Partner closely with outside sales representatives to support customer accounts, orders, and project needs
Assist showroom visitors with product questions, recommendations, and order placement
Identify opportunities to increase sales through product recommendations and complementary offerings
Research and recommend product solutions for customer projects and field-related challenges
Maintain accurate customer records and order information
Ensure a high level of customer satisfaction through professional communication and follow-through
Qualifications
Previous customer service experience in a distribution, manufacturing, building materials, or related environment preferred
Knowledge of cabinetry, kitchen & xzgxqkn bath products, hardware, or similar building materials is highly desirable
Strong problem-solving and organizational skills
Ability to manage multiple priorities in a fast-paced setting
Self-motivated, team-oriented, and able to take initiative
Strong communication and interpersonal skills
Proficiency with Microsoft Office, including Excel, Word, and Outlook
AS400 experience is a plus, but not required
High school diploma or equivalent required; additional coursework or college education is preferred
Worksite address
charlotte, NC, 28269, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.