About this opportunity
LHH lists this Customer Service Representative opportunity in cincinnati, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Customer Service Representative
Location: Cincinnati, Ohio
Pay:
$19–$20 per hour
Shift: 1st Shift
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Employment Type: Contract-to-Hire
LHH Recruitment Solutions is seeking a Customer Service Representative for our client in Cincinnati, Ohio. This contract-to-hire opportunity is ideal for someone who enjoys helping customers, resolving questions, and working in a fast-paced professional environment.
Responsibilities:
Respond to customer inquiries by phone and email
Provide friendly, professional, and timely customer service
Assist customers with questions regarding orders, accounts, products, or services
Research customer concerns and provide appropriate solutions
Enter and update customer information accurately in company systems
Document customer interactions and follow-up activities
Coordinate with internal departments to resolve customer issues
Process customer requests and maintain accurate records
Follow up with customers as needed to ensure issues are resolved
Perform additional administrative and customer support duties as assigned
Qualifications:
0–3 years of customer service, call center, administrative support, or related experience preferred
Entry-level candidates with strong communication and customer service skills are encouraged to apply
Strong verbal and written communication skills
Comfortable communicating with customers over the phone and through email
Basic Microsoft Office and computer skills
Strong attention to detail and organizational skills
Ability to multitask and manage multiple customer requests
High school diploma or equivalent
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. xzgxqkn Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements
Worksite address
cincinnati, OH, 45208, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.