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Holbrook Heating Inc

Customer Service Representative

jamesville, NY

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Job description

Description:

Launch Your Career at Holbrook Heating: Inside: Customer Service Representative / FulltimeDo you thrive in a fast-paced environment and enjoy building positive customer relationships?Holbrook Heating seeks passionate and detail-oriented individuals to join our expanding Customer Service team. This position offers a competitive hourly rate ranging from $18 to $19 and follows regular business hours, from 8:00 AM to 4:30 PM Monday - Friday or Tuesday - Saturday 9am to 5:30 pm. The candidate must work on-site at Jamesville New York.Customer Service Representative: Respond to inbound calls and emails, handling customer inquiries and concerns professionally. Troubleshoot customer issues and provide efficient resolutions. Build rapport with customers, fostering long-term relationships. Assist with administrative tasks to maintain efficient operations.

Requirements:

You're a great fit if you:Must be willing to work in office during scheduled hours.Possess excellent communication and interpersonal skills.Thrive in a collaborative and fast-paced work environment.Enjoy problem-solving and exceeding customer expectations.Are a detail-oriented individual with strong organizational skills.Have a willingness to learn and grow within the HVAC industry.Bonus points if you have:Experience in sales, customer service, or a related field.Working knowledge of HVAC equipment and services (a plus, but not required).Compensation details: 18-19 Hourly WagePI13c2f d-

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