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Holbrook Heating Inc

Customer Service Representative

jamesville, NY

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Job description

Description:

Launch Your Career at Holbrook Heating: Inside: Customer Service Representative / Fulltime

Do you thrive in a fast-paced environment and enjoy building positive customer relationships?

Holbrook Heating seeks passionate and detail-oriented individuals to join our expanding Customer Service team. This position offers a competitive hourly rate ranging from $18 to $19 and follows regular business hours, from 8:00 AM to 4:30 PM Monday - Friday or Tuesday - Saturday 9am to 5:30 pm. The candidate must work on-site at Jamesville New York.

* Customer Service Representative:

* Respond to inbound calls and emails, handling customer inquiries and concerns professionally.

* Troubleshoot customer issues and provide efficient resolutions.

* Build rapport with customers, fostering long-term relationships.

* Assist with administrative tasks to maintain efficient operations.

Requirements:

You're a great fit if you:

Must be willing to work in office during scheduled hours.

* Possess excellent communication and interpersonal skills.

* Thrive in a collaborative and fast-paced work environment.

* Enjoy problem-solving and exceeding customer expectations.

* Are a detail-oriented individual with strong organizational skills.

* Have a willingness to learn and grow within the HVAC industry.

Bonus points if you have:

* Experience in sales, customer service, or a related field.

* Working knowledge of HVAC equipment and services (a plus, but not required).

Compensation details: 18-19 Hourly Wage

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