About this opportunity
B&C Industries lists this Customer Service Representative opportunity in lyndhurst, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Company Description:
B&C Industries is a packaging distribution company with over 25 years of experience in the industry. We offer a diverse line of products and have the largest inventory stock in the tri-state area. Our trained packaging specialists provide exceptional service to our customers.
Key Responsibilities:
Respond to customer inquiries via phone or email in a timely and professional manner.
Troubleshoot and resolve customer complaints and issues.
Document customer interactions, track issues, and ensure follow-up where necessary.
Collaborate with other teams to ensure customer satisfaction and issue resolution.
Process orders, returns, and exchanges as needed.
Qualifications:
Excellent communication skills, with competent writing skills
Strong organizational skills
Outstanding written and oral communication skills.
Proactive mindset and the ability to identify gaps and take initiative.
Why Join Us:
Opportunity to be part of a dynamic and growing company in the packaging supply industry.
Collaborative and supportive work environment that values innovation and initiative.
Competitive compensation package and opportunities for professional development and growth.
Worksite address
lyndhurst, NJ, 07071, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.