About this opportunity
B&C Industries lists this Customer Service Representative opportunity in lyndhurst, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Company Description:
B&C Industries is a packaging distribution company with over 25 years of experience in the industry. We offer a diverse line of products and have the largest inventory stock in the tri-state area. Our trained packaging specialists provide exceptional service to our customers.
Key Responsibilities:
* Respond to customer inquiries via phone or email in a timely and professional manner.
* Troubleshoot and resolve customer complaints and issues.
* Document customer interactions, track issues, and ensure follow-up where necessary.
* Collaborate with other teams to ensure customer satisfaction and issue resolution.
* Process orders, returns, and exchanges as needed.
Qualifications:
* Excellent communication skills, with competent writing skills
* Strong organizational skills
* Outstanding written and oral communication skills.
* Proactive mindset and the ability to identify gaps and take initiative.
Why Join Us:
* Opportunity to be part of a dynamic and growing company in the packaging supply industry.
* Collaborative and supportive work environment that values innovation and initiative.
* Competitive compensation package and opportunities for professional development and growth.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.