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Nesco Resource

Customer Service Representative(Manufacturing)

de soto, KS

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About this opportunity

Nesco Resource lists this Customer Service Representative(Manufacturing) opportunity in de soto, Kansas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Storeroom Customer Service Representative – ProcurementWe are seeking a detail-oriented Storeroom Customer Service Representative to support procurement, purchasing, order tracking, inventory, and vendor activities at an onsite customer location.This position will be responsible for creating purchase orders, processing procurement requests, tracking orders through delivery, receiving orders in the system, and assisting with invoice reconciliation. The role works closely with onsite Storeroom Attendants, suppliers, vendors, and internal customers to ensure products and materials are purchased and delivered according to established requirements for price, quality, timing, and reliability.This is a temp-to-hire opportunity, with relevant hands-on experience preferred over education.Schedule & Work EnvironmentSchedule: Monday – Friday, 8:00 AM – 4:30 PMWork Model: 100% onsite/in personEmployment Type: Temp-to-hireDress Code: Business casualSteel-toe shoes requiredPrimarily an administrative/procurement role with occasional assistance in the storeroom.Position operates within a customer/manufacturing environment.Key ResponsibilitiesProcurement & Purchase Order ManagementCreate and process purchase requisitions and vendor purchase ordersManage procurement requests for stock, non-stock, and spot-buy itemsTrack orders from initial request through final deliveryFollow up with vendors regarding purchase order status and expected delivery datesCommunicate order status and potential delays to customers and internal stakeholdersReceive completed orders within the appropriate system once deliveredReview inventory forecasts and daily replenishment recommendations generated through ERP or inventory management systemsReview existing orders to determine whether expediting or de-expediting is necessaryResearch and evaluate vendors and requested products to ensure specifications, pricing, quality, and delivery requirements are metVendor & Supplier CoordinationMaintain effective relationships with suppliers, vendors, and assigned customersCommunicate with vendors to resolve delivery, product quality, and order-related issuesMonitor the quality and timeliness of products and materials suppliedCoordinate returns and replacements for damaged or incorrect goodsCoordinate vendor returns for aging, expired, or excess inventoryResearch and resolve accounts payable discrepanciesIdentify and document opportunities for customer cost savingsInvoice & Inventory SupportAssist with invoice reconciliation and resolution of purchasing discrepanciesSupport inventory replenishment and purchasing activitiesMaintain accurate purchasing, order, and inventory documentationProduce and maintain customer KPI measurement dataWork closely with onsite Storeroom Attendants to support daily operationsOccasionally assist with storeroom activities as neededCustomer Service & Operational SupportProvide excellent customer service to internal and onsite customersFollow established Standard Operating ProceduresAdhere to LEAN operating practicesMaintain a clean, organized, and professional work environmentPerform additional duties as assignedQualificationsHigh school diploma or equivalent required1+ years of procurement, purchasing, order management, inventory, or related experience preferredRelevant experience is preferred over educationBachelor's degree in Business, Finance, Supply Chain, or a related field is a plus but not requiredExperience creating and managing purchase orders and purchase requisitions preferredExperience with invoice reconciliation and vendor coordination is a plusStrong computer skills with the ability to quickly learn and navigate new systemsSX.e and SAP experience helpful but not requiredExperience with ERP and/or inventory management systems preferredProficiency with Microsoft Office applicationsCPM certification is a plus but not requiredKey Skills & CompetenciesProcurement and purchasing supportPurchase order creation and trackingVendor and supplier coordinationInvoice reconciliationInventory and replenishment supportStrong customer service skillsExcellent attention to detail and accuracyStrong organizational and follow-through skillsAbility to independently manage multiple prioritiesBasic mathematical aptitudeStrong verbal and written communication skillsAbility to quickly learn new ERP and computer systemsPhysical & Environmental RequirementsAbility to spend extended periods working on a computer and performing repetitive keyboarding activitiesMay work within a manufacturing environment with exposure to dirt, smoke, heat, cold, and other industrial conditionsMust follow all customer safety protocols and wear required PPE, including steel-toe footwearAbility to occasionally stand and walkAbility to occasionally lift and/or move up to 25 poundsOvertime may occasionally be required with limited advance noticeNo driving of vehicles or equipment is requiredNesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Worksite address

de soto, KS, 66018, US

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