About this opportunity
Frederick Fox lists this Customer Service Representative opportunity in memphis, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We’re looking for a Customer Service Representative who thrives in a fast‑paced, hands‑on environment. This role is ideal for someone who loves helping customers, solving problems, and building relationships - someone who takes pride in being the front line of service and communication.
What You’ll Do
Answer customer inquiries via phone and email regarding orders, quotes, product details, and shipments
Provide accurate information and timely follow‑up to ensure customer satisfaction
Process orders and coordinate with internal teams to resolve issues quickly
Proactively reach out to dealers and branch locations to introduce programs, follow up on opportunities, and convert conversations into orders
Maintain detailed records of customer interactions and feedback
Support sales and operations teams with customer insights and order updates
What We’re Looking For
2+ years of hands‑on customer service experience in a distribution, manufacturing, or similar environment
Strong communication and relationship‑building skills
Comfortable with outbound phone activity and proactive outreach
Detail‑oriented, organized, and able to manage multiple priorities
Positive attitude and team‑oriented mindset
Why Join Us
Collaborative, supportive team culture
Opportunity to make a direct impact on customer relationships and company growth
Competitive compensation and benefits
Worksite address
memphis, TN, 37544, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.