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Waste Connections

Customer Service Representative

monroe, LA

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About this opportunity

Waste Connections lists this Customer Service Representative opportunity in monroe, Louisiana. Review the employer’s description below for duties, qualifications and application requirements.

Job description

We are looking for aCustomer ServiceRepresentative to join the team at our Hauling site inMonroe, LA.

Job Responsibilities:

Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.

Assist customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service.

Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.

Requirements:

1-2 years ofCustomer Serviceexperience in a high call volume atmosphere

Experience with MS Word, Excel, and Emailpreferred .Typingand 10-key skills are required

Excellent organization and communication skills

Ability to analyze and solve problems. Gather data, compile information, and prepare reports

What We Offer:

Full benefits - medical, dental, and vision

401(k) with dollar-for-dollar match up to 5%

WasteConnections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Who can apply

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