About this opportunity
We Help Recruit Talent lists this Customer Service Representative opportunity in ridgewood, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Inside Sales & Customer Service Representative (Packaging)
Ridgewood, NJ | On-site | $75k to $85k + strong benefits
Our client is a family-owned international packaging manufacturer that supplies packaging to some of the world's biggest consumer brands. Their US team near Ridgewood is growing, and they need someone to manage a portfolio of existing customers.
If you work in customer service or inside sales at a manufacturer or distributor and want a role where you actually help grow accounts, this one's worth a look.
What you'll do
* Be the main point of contact for a group of existing customer accounts
* Handle quotes, pricing, orders and delivery updates in SAP
* Spot chances to sell more into those accounts, working with the outside sales team
* Work with production, planning and logistics to keep customers informed on lead times and any issues
* Suggest better ways of working, including where AI tools or automation could cut out manual admin
What you'll bring
* 2+ years in customer service, inside sales or sales support in manufacturing, distribution or B2B
* SAP or another ERP system
* Confidence on the phone and email
* Organized, accurate and proactive
* Curiosity about technology (no AI expertise needed)
What's on offer
* $75k to $85k base
* Strong benefits discussed at application stage
* A stable, long-established business with a growing US operation
Apply here or message me directly at
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.