About this opportunity
Closet Factory lists this Customer Service Representative/Service Coordinator opportunity in minneapolis, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service CoordinatorCloset Factory Minnesota is looking for a motivated, organized, and customer-focused Service Coordinator to join our close-knit team. We are a hardworking company committed to delivering exceptional customer experiences, and we are seeking a team player who shares our dedication to excellence.Our ideal candidate is positive, dependable, detail-oriented, and thrives in a fast-paced environment. No two days are the same in our office, and you'll play a vital role in ensuring our customers receive outstanding service from start to finish. If you enjoy solving problems, helping people, and working as part of a supportive team, we'd love to hear from you.What You'll DoAs a Service Coordinator, you will be a key point of contact for customers, designers, installers, and office staff. Responsibilities include:Answering and managing a high volume of incoming phone callsScheduling customer appointments and coordinating calendarsWorking directly with clients throughout every phase of their projectCommunicating with field personnel, including installers and service techniciansResolving customer questions and service concerns in a professional and timely mannerMaintaining accurate customer records and entering information into company software systemsTracking project details and ensuring timely follow-up on tasks and commitmentsPrioritizing daily responsibilities and managing multiple projects simultaneouslyAssisting the team with administrative and customer service support as neededQualificationsThe ideal candidate will possess:Excellent customer service skills and a genuine desire to help peopleStrong organizational and multitasking abilitiesExceptional written and verbal communication skillsAttention to detail and strong follow-throughProblem-solving skills and the ability to remain calm under pressureProficiency with Microsoft Office, including Word and ExcelAbility to work effectively both independently and as part of a teamPrevious customer service, scheduling, administrative, or coordinator experience preferredWhy Join Closet Factory Minnesota?Friendly, supportive, and team-oriented work environmentFast-paced and engaging workplace where every day is differentOpportunity to learn and grow within a well-established companyTraining and support to help you succeedCasual, energetic workplace cultureWork with a company that values its employees as its greatest assetIf you are energetic, upbeat, organized, and enjoy helping customers, this could be the perfect opportunity for you. Take the next step in your career and become part of the Closet Factory Minnesota team.Apply today and help us create exceptional experiences for our customers.
Worksite address
minneapolis, MN, 55446, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.