About this opportunity
Infosys BPM lists this Customer Service Representative opportunity in tempe, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Customer Service Representative
Tempe, Arizona
Responsibilities may include but are not limited to:
* Experience in order management and customer support, with end-to-end ownership of case resolution
* Strong communication and stakeholder management skills, including handling escalations
* Familiarity with SAP / Salesforce / MS Office tools
* Ability to manage order status, queries, and customer interactions within SLA timelines
* A proactive approach to problem-solving and customer satisfaction
Qualifications
Basic
* High School Diploma or GED Equivalent
* At least 1 year of related work experience
Preferred
* Strong attention to detail and process adherence
* Customer-focused mindset with the ability to handle complex queries
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.