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Infosys BPM

Customer Service Representative

tempe, AZ

Check who can apply and the requirements below before continuing.

About this opportunity

Infosys BPM lists this Customer Service Representative opportunity in tempe, Arizona. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Customer Service Representative

Tempe, Arizona

Responsibilities may include but are not limited to:

Experience in order management and customer support, with end-to-end ownership of case resolution

Strong communication and stakeholder management skills, including handling escalations

Familiarity with SAP / Salesforce / MS Office tools

Ability to manage order status, queries, and customer interactions within SLA timelines

A proactive approach to problem-solving and customer satisfaction

Qualifications

Basic

High School Diploma or GED Equivalent

At least 1 year of related work experience

Preferred

Strong attention to detail and process adherence

Customer-focused mindset with the ability to handle complex queries

Worksite address

tempe, AZ, 85285, US

Who can apply

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