About this opportunity
Career Group lists this Customer Service Specialist opportunity in frederick, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Support Specialist | Frederick, MD | Fully Onsite | Hybrid | $17/hour
A leading retail and consumer products company is looking for a friendly, motivated Customer Service Specialist to be the face of their customer experience team. If you love helping people, thrive in a fast-paced environment, and have a passion for consumer products, this could be the perfect fit for you! Must have flexibility to work remotely on Saturdays as needed.
What You'll Be Doing:
* Assist customers with product inquiries, order updates, returns, and general support
* Provide knowledgeable product recommendations and guidance on a wide range of offerings
* Process orders, exchanges, and account updates accurately and efficiently
* Maintain detailed records of customer interactions and follow-up actions
* Stay up to date on new products, promotions, and company offerings
* Support daily operational and administrative tasks as needed
What We're Looking For:
* Previous customer service, retail, or support experience preferred
* Strong communication and interpersonal skills
* Comfortable in a high-volume, customer-facing environment
* Detail-oriented with strong problem-solving abilities
* Reliable, professional, and a true team player
* Bilingual in Spanish strongly preferred
Ready to join a team that puts customers first? Apply today!
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.